At Urbery, the quality and freshness of our products is of paramount concern. If for any reason the products we deliver are not up to the standard you expected, please send an email to firstname.lastname@example.org. We’ll do everything we can to make it right, including refunding you the price of any questionable items and delivering replacement products at no extra cost.
If our Grocery Gurus are unable to locate an item on your list, we will make every possible effort to provide you with alternative options. If for any reason these options won’t work for you, you will be issued a store credit at Urbery.com in the amount of the item.